Priority Support

The priority contract will consist of 10 voice incidents and a combined total of 10 E Mail/Fax incidents. Guaranteed same day response to customer during VASTs normal business hours.

Fax/E Mail Support

This contract will consist of 10 incidents per year through a fax or E Mail. Guaranteed 24 hour response time to customer.

Per Incident

Customers requiring support without a contract will be charged on a per incident basis. Incidents may be reported by phone, fax or e mail. Guaranteed 24 hour response time.

If you are interested in purchasing support for your product, please contact VAST, or your local VAST reseller.